FEVER - GLOBAL PRIVACY NOTICE

We are Fever Labs Inc. ("Fever"), domiciled in the United States of America, with TIN: 99-0368536, registered at 50 Greene St 3 Fl, New York, NY 10013, and we operate the Websites www.feverup.com, www.secretmedianetwork.com and all of the webpages, subdomains, country level domain variants and subparts of those Websites (collectively, our "Websites") as well as our free applications (the "Apps", and jointly with the Websites, the "Platform"). Fever is the leading global live-entertainment discovery and recommendation Platform.

Fever is the "controller" or "business" in charge of processing your personal data when providing the Services. In addition, we would like to inform you that, within EU territory, the Spanish Data Protection Authority ("Agencia Española de Protección de Datos - AEPD") has been designated as Fever's Lead Supervisory Authority.

Fever provides its Services to you through different companies. You can check out the Fever companies that are responsible for the processing of your Personal Data in Annex I.

We value your privacy and want to be accountable, fair and transparent with you in the way that we collect and process your Personal Data. Our overall aim is to ensure that our collection and use of your Personal Data is appropriate to the provision of the Services and is in accordance with applicable data protection laws. We also want you to know your rights in relation to your Personal Data which you can find in section 13.

In line with these values, this Privacy Notice informs you what to expect when we collect and use Personal Data about you. We have tried to make it easy for you to navigate so you can find the information that is most relevant and our relationship with you.

This Privacy Notice explains what information we collect, how we use it, and your rights over your Personal Data. We may collect your Personal Data when you use:

• Our websites at www.feverup.com www.secretmedianetwork.com
• Fever Apps
• Any of the Services available to you through our Platform

If you have any questions or need any help in relation to this Privacy Notice or how Fever processes your Personal Data, please contact our Data Protection Officer at dpo@feverup.com

We do not and will not knowingly collect information from any unsupervised child under the age of 13. If you are under the age of 13, you may not use the Services unless your parent/s or guardian has provided us with their express authorization for your use of the Services.

In order to process your Personal Data, we must have a legal basis (a valid legal reason). Our legal basis will be one of the following:

• It is necessary to fulfil a contract or agreement that we have with you. We need certain Personal Data to provide our Services and cannot provide them without this Personal Data.
• It is required for our legitimate interests. We sometimes collect and use your Personal Data because we have a reason to use it and this is reasonable when balanced against your rights and freedoms.
• It is permitted because you have provided your consent to us. Where you've agreed to us collecting your Personal Data, for example when you tick a box to indicate you're happy for us to use your Personal Data in a certain way.
• It is required in order for us to comply with legal obligations. In some cases, we have a legal responsibility to collect and store your Personal Data (for example, under tax regulations we must retain certain information about transactions and our customers).

If you sign up to our Services, and where national laws allow, we'll assume you want to be contacted by push notifications, email and text message with information about Fever services, new events or experiences, offers and promotions. Where national data protection laws require us to get your consent to send marketing communications, we'll do so in advance.

We use your Personal Data to personalise marketing communications about our Services so they are more relevant and interesting to you (where allowed by law). This may include analysing how you use our Services and your ticket transactions.

We may share your Personal Data and other information under the following circumstances:

• Fever group subsidiaries. These fully owned subsidiaries of Fever Labs Inc. are required to process such information based on our instructions, internal procedures and protocols and in accordance with this Privacy Notice.
• Third-party service providers. We may share your Personal Data with third-party service providers, acting as our data processors, in order to facilitate or provide certain services on behalf of Fever.
• Compliance with legal obligations. When we respond to court orders or legal processes, or to exercise our legal rights or defend ourselves against legal claims.
• Mergers & Acquisitions. When we need to transfer Personal Data about you if we are acquired by or merged with another company.
• Social media and advertising partners. When we use social media for marketing purposes, your Personal Data may be shared with the social media platforms.
• Experience or Event organisers. When you purchase tickets, sign up for, or donate to an experience or event through our Platform, we may share your Personal Data with the entity organising that experience or event.

As a general rule, if you are a user resident in the European Economic Area (EEA), please note that Fever aims to store your Personal Data in the EEA territory. However, in some limited circumstances, we may need to transfer your Personal Data to other Fever group subsidiaries or to third-party services providers located in countries outside of the European Economic Area (EEA) or the United Kingdom (UK).

When transferring Personal Data outside the EEA or UK to other countries that do not offer a standard of data protection equivalent to the EEA or UK, we will make sure that your Personal Data is sufficiently protected and make sure that a contract with strict data protection safeguards and clauses are in place before we transfer your Personal Data.

We use cookies to analyse how you use our Services. In addition, pixels, web beacons, tags and scripts may be used by Fever and our partners, affiliates, analytics or service providers. These technologies are used for measuring performance of our email campaigns, analysing trends, administering the Services, analytics and tracking users' behaviours regarding the Services and to gather demographic information about our user base as a whole.

We use cookies, for example, to remember users' settings (e.g. language preference). Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our Services, but your ability to use some features or areas of our Services may be limited.

Whilst we take appropriate technical and organisational measures to safeguard the Personal Data that you provide to us, no transmission over the Internet can ever be guaranteed 100% secure. Consequently, please note that we cannot guarantee the security of any Personal Data that you transfer over the Internet to us.

We are committed to protecting your Personal Data using appropriate technical and operational security measures such as access controls that restrict and manage the ways in which your Personal Data is stored and handled, in order to maintain the confidentiality, availability and integrity of your Personal Data.

We will keep your Personal Data for as long as necessary to achieve the original purposes we collected it for and in compliance with applicable and relevant laws. Even after termination of the purpose for which your Personal Data was collected or upon receipt of a deletion request, we may need to continue to retain your Personal Data in accordance with data retention periods that vary from country to country, regulatory requirements or in order to resolve pending disputes, ongoing court claims or enforce our agreements.

We may delete your Personal Data (including any account that you set up to use our Services) if you do not use the Services during a two year period. Once this period is reached, we will contact you to confirm if you want to continue using our Services or if you prefer that we delete your Personal Data permanently.

In the event that, in connection with the purchase of a ticket for an experience or event, it is necessary or you voluntarily provide us with the Personal Data of friends, relatives or other attendees, you guarantee and are responsible for having correctly informed them regarding the processing of their Personal Data by Fever and the organiser of the event, in accordance with the terms set forth in this Privacy Notice.

You have certain rights in relation to your Personal Data. If you would like further information in relation to these or would like to exercise any of them, please contact our Data Protection Officer at dpo@feverup.com.

In short, you have the right to:

• Be told and obtain information regarding how we use your Personal Data.
• Ask for a copy of your Personal Data.
• Ask us to correct your Personal Data if you think it's wrong, inaccurate or incomplete.
• Ask us to delete your Personal Data.
• Object (opt-out) the processing of your Personal Data for marketing purposes (including profiling) or other processing activities based on legitimate interests.
• Restrict the way that we process your Personal Data and ask us to suspend using your Personal Data.
• Ask us to transfer all your Personal Data to another company.
• Withdraw your consent or update your permissions.

The Services contain links and pages to other websites operated by third parties. Please note that this Privacy Notice applies only to the Personal Data that we collect through the Services and we cannot be responsible for Personal Data that third parties may collect, store and use through their websites. You should always read carefully the Privacy Notices of each website you visit.

This Privacy Notice was last updated on April 1, 2024. Please check back regularly to keep informed of updates to this Privacy Notice. Where we make significant changes to this Privacy Notice, and we have your email address, we will send you notification of the changes.

We have a Data Protection Officer that can assist with all queries regarding our processing of Personal Data. Our Data Protection Officer can be contacted at dpo@feverup.com.

You have the right to lodge a complaint with local data protection authorities in the EEA and other third countries if you believe we have not complied with applicable data protection laws. The local authority differs depending on the country. Please see Annex I to check your local data protection authority and if there are any variations to this Privacy Notice in accordance with local regulatory requirements.